Cancellation Policy

Capes Coaching requires 24 hours preceding your scheduled session for cancellations and rescheduling. If you cancel your session less than 24 hours before the start time, you will not be able to receive a refund. You will receive a final confirmation email 48 hours prior to your session to remind you of your upcoming session.

Coach/Client Relationship

The service provided by the coach to the client is career coaching, as designed jointly with the client. The coach may address specific personal projects, business successes or general conditions in the client's life or profession. Other coaching services may include identifying plans of action, examining modes of operating within the industry, career consulting, asking applicable questions, and making relevant requests. The client acknowledges that his/her full cooperation and disclosure is necessary for maximum progress in coaching sessions.

The client acknowledges that his/her participation in the activities listed above is strictly a voluntary decision, and the services offered by Capes Coaching, Inc. are in no way considered to be therapy or counseling. The client further acknowledges and agrees that Capes Coaching, Inc., its employees, and its contractors shall not be held liable for any advice or consulting that may take place as a result of the activities listed above. If the client believes the coaching is not working as desired, the client will take responsibility for communicating this to the coach and work toward finding a mutually acceptable solution.

Confidentiality

All information disclosed to the client in Capes Coaching sessions, including but not limited to: Capes Coaching curricula, techniques, advice, materials, exercises, activities, and strategies, are the property of Capes Coaching and shall not be communicated to third parties. All information provided by the client shall be kept strictly confidential by the coach and relevant Capes Coaching staff within the limits of the law. Should the client or coach choose to disclose or disseminate information regarding coaching sessions externally for the purposes of education, marketing, and/or publicity, a signature will be required from both the client and the applicable coach.

 

AGREEMENT TO THESE TERMS

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Name
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Date
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